Building Captains:
The following letter is from the Office of TAJ. Please read and give us a hand in getting this accomplished. It is very important to the unit owners with roof problems that we have the insurance adjuster see everything when he is out here so we can get these problems corrected without costing us more money.
If you can’t do it, please try to get someone else in your building to give a hand or let us know so we can make other arrangements for your neighbors to get the info.
Paulette Watson
Dear unit owners at Townhouses At Jacaranda,
An adjuster from Mercury Insurance, who represents Needham Roofing, will be on site to assess the damages [su]stained from the failure of Needham to address our roofing issues in a timely manner.
We would like for you to contact the office by email (admin.jacaranda@comcast.net or assist.jacaranda@comcast.net) or phone to immediately take pictures of the damages in order to have on file.
I will try desperately to schedule the appointment for a Saturday not to disrupt your schedules. If I’m unable to have the appointment set for a Saturday you will be notified by the office within a reasonable time frame to suit your schedule. We do apologize for the inconvenience; however, we would like to include you on the claim due to the contractor’s negligence. It is important that you try to make your selves available or schedule someone trustworthy to be in your unit.
Building captains, if able to assist the board of directors and the office in notifying your neighbors that suffered damages due to Needham Roofing it would be very helpful.
If there are vacant units in your building please notify the office – it is the unit owner’s responsibility for keys to be available to the office for your unit, in order to take pictures for the claim.
Please, let us collaborate as a team to get your roofs repaired efficiently and correctly.
Thank you so much for all your efforts and cooperation.









